Certain custom items are taking longer than expected to restock and ship out.We will continue to work to be as transparent with our customers as possible. Please email us at simway@simwayhk.com if you have any questions.
Pehea ka lōʻihi o kaʻu kauoha i ka lawe ʻana?
Inā ʻaʻole i ʻike ʻia ma ka wehewehe ʻana i ka huahana, hāʻawi ʻia nā mea i loko o 7 a 10 mau lā ʻoihana o kāu kauoha.Ma mua o ka hoʻouna ʻana, hiki iā ʻoe ke noi i ke kolu e hele mai e nānā i nā mea.Hiki iā ʻoe ke koho i kāu hui lawe, a i ʻole e koi iā mākou e lawe i kāu kauoha.E hōʻoia ʻia ke kumukūʻai hoʻouna me ʻoe ma mua o ka hoʻouna ʻana.
Nā kauoha hope
Loaʻa nā huahana backordered i ka manawa alakaʻi liʻiliʻi o 16 mau pule ma mua o ka hāʻawi ʻia ʻana.
Pehea e hoʻouna ʻia ai kaʻu kauoha?
E hoʻouna ʻia nā ʻāpana liʻiliʻi ma o kahi lawe ukana liʻiliʻi e like me USPS a i ʻole UPS a i kekahi manawa ma o kā mākou hoa ukana, e like me ka nui.
ʻOiai hiki i ka noho lima hoʻokahi ke hoʻouna i ka ukana.
Hoʻouna ʻia ma ka ʻaoʻao ʻaoʻao (nā ʻōlelo iā C)
Inā ʻo ʻoe ka mea kūʻai hope E lawe ʻia kāu kūʻai i kou hale i ka manawa i hoʻonohonoho mua ʻia a na kā mākou hui ukana e lawe i kāu kauoha i ka pale.Pono ʻoe e hele ma kahi e hālāwai ai me ka mea hoʻokele.ʻAʻole e wehe ʻia kāu kauoha. Hiki ke waiho ʻia ʻoe me ka pallet hoʻouna. Hiki paha kāu kauoha i loko o kahi pahu.
E hoʻopili ʻia ʻoe ma kahi o 36 mau hola ma mua o ka hoʻouna ʻana e hoʻonohonoho i kahi manawa hāʻule. ʻAʻole i loaʻa. Inā ʻaʻole hiki iā ʻoe ke ʻae i ka hoʻouna ʻana i loko o nā hola 48 o ka hoʻopili ʻana, e hoʻonui kāu kauoha i kahi uku mālama i kēlā me kēia lā a hiki i ka hoʻouna ʻia ʻana o kāu kauoha (me nā hopena pule).
Nā Hoʻouna Nui (Nā ʻŌlelo i C)
Inā loaʻa i kāu kauoha kekahi mau mea, ke kali nei mākou a hiki i ka loaʻa ʻana o kāu kauoha holoʻokoʻa ma mua o ka hoʻouna ʻana aku e hōʻoia i hoʻokahi uku hoʻouna a me ka lā hoʻouna.
If you would prefer to receive your items in multiple shipments, please contact our support team at simway@simwayhk.com and be sure to include your order number for reference.
Hoʻoponopono hou i ka ʻike hoʻouna
Ke hana ikaika nei mākou e hōʻoia i ka hāʻawi ʻia ʻana o kāu kauoha i ka manawa.Inā pono e hoʻoponopono hou ʻia ka ʻike hoʻouna o kahi kauoha ma hope o ke kūʻai ʻana, a i ʻole pono e hoʻihoʻi ʻia ke kauoha i ka wā o ke kaʻa ʻana, e loaʻa paha ia kauoha i kahi uku hoʻouna hou.
Pehea inā makemake au i kaʻu kauoha i ka wikiwiki?
Expedited delivery currently is not offered via our website.However, if you would like to inquire about the cost of expediting an order or white glove delivery, please email us at Simway@simwayhk.com
Kulekele Hoʻihoʻi
ʻO ke kuleana o ka mea kūʻai aku e nānā i nā mea kūʻai a pau ke loaʻa, hōʻoia i nā helu, a hōʻike i nā pōʻino i loaʻa i ka wā hoʻouna.Inā loaʻa kahi pilikia maikaʻi, pōʻino i ka wā o ke kaʻa ʻana, a i ʻole he moku hewa ʻole, hauʻoli ʻo Simway e hoʻomaʻamaʻa i ka hoʻouna ʻana a i ʻole nā hui pani, ke ʻike mākou i ka pilikia i loko o ʻumikumamāhā (14) mau lā o ka lawe mua ʻana.